Trusted by Leading Aesthetic Clinics Worldwide

Personalized Treatment Roadmaps

See how LUMI transforms fragmented consultations into structured treatment journeys that
clients actually follow and complete.

Before LUMI

  • Clients leave consultations without clarity
  • Recommendations are forgotten
  • No structured follow-up
  • Unsure what to book next
  • High drop-off rate
  • Lost revenue and patient potential

With LUMI

  • Every consultation becomes a roadmap
  • Clients know exactly their next steps
  • Automated journey guidance messaging
  • Clear visibility of treatment progress
  • Significantly higher adherence rates
  • Increased retention and clinical revenue

Aesthetic Clinics Deserve Better Than Disconnected Tools

LUMI keeps every recommendation visible, structured, and actionable so clients always know
what to book next.

Treatment Plans Get Forgotten

Clients leave consultations but don’t return to book next treatments.

No Clear Next Step Guidance

Clients are unsure what to book after initial consultation.

Missed Follow-Up Revenue

Clinics lose revenue between recommended and completed treatments.

Fragmented Client Journey

Consultations, treatments, and follow-ups are disconnected.
From consultation and treatment planning to progress tracking and long-term retention, LUMI helps
practitioners manage every stage of the client journey in one connected platform.

Consultation

Capture client needs and skin goals.

Treatment Roadmap

Create a clear, guided treatment plan for every client.

Journey Guidance

Help clients understand what comes next in their treatment plan.

Progress Tracking

Visualize results and treatment improvements over time.

Retention

Keep clients engaged through structured long-term care.
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Practitioner Features

Empower practitioners to create structured treatment journeys, guide clients through next steps, and
improve treatment completion rates.
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Give Clients Complete Clarity On Their Journey

Clients can see every completed treatment, every upcoming recommendation,
and exactly what to book next — all in one place.

How LUMI Works

Get started in minutes and manage every stage of the client journey from one
connected platform.

1 Client submits consultation

Client completes an initial digital consultation to establish their aesthetic goals and medical history through our secure, intuitive interface.

2 Personalized Roadmap

Practitioner creates a personalized treatment roadmap based on AI-assisted screening and clinical expertise, ensuring every step is tailored to individual biology.

3 Treatment Assignment

Recommended treatments are assigned with specific timing and guidance. LUMI maps out every session, recovery period, and product recommendation in a visually stunning timeline.

4 Active Treatment

Client follows the roadmap and books recommended treatments. Maintain a continuous connection with integrated messaging and digital outcome tracking.

5 Journey Tracking

Progress is tracked throughout the entire treatment journey. Observe patient recovery through shared photo logs and quantitative health metrics to ensure optimal results.
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Real Results From Aesthetic Clinics Using LUMI

See how clinics are improving treatment completion and client follow-through
with LUMI.

LUMI helped clients follow through on treatment plans with clear, structured journey roadmaps and guidance.

Clinic Director Medical Aesthetics Clinic, New York

Precision Mapping

"The depth of detail in the patient journey mapping is unparalleled. It's medical precision meets high-end hospitality."

Dr. Sofia Chen
90%
Retention Increase
20k
Active Patients
Treatment Efficiency Rating

"LUMI transformed our clinic's professional image overnight. The client interface is stunning."

Elite Wellness
LUMI empowers world-class practitioners to deliver bespoke patient outcomes
through precision wellness data and intuitive management.

“LUMI transformed our workflow into a guided care journey, making clinic operations feel more intentional and premium.”

Clinic Director Skin & Wellness Studio

“The precision of clinical standards within LUMI is unparalleled. It truly is the digital concierge of modern medicine.”

Dr. Julian Vance Aesthetic Lead

“Managing consultations and treatment plans used to require multiple tools. LUMI brought everything into one seamless workflow.”

Clinic Director Medical Aesthetics Clinic

“LUMI has completely changed how we manage client journeys. Progress tracking and communication have never been easier.”

Lead Nurse Injector Aesthetic Practice Elite

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Let's Talk About Your Practice.

More than software, LUMI delivers the clinical precision and
premium experience modern aesthetic clinics deserve.

"LUMI didn't just organize my schedule; it elevated the entire patient journey to match the luxury of my treatments."

DR. ELENA ROSSI Founder, Aura Aesthetic Clinic, New York

Contacts

Send Us a Message

Tell us about your practice and how we can help. We'll be
in touch as soon as possible.




    Average response time: 2 business hours.

    Frequently Asked Questions

    Everything you need to know about using LUMI in your
    aesthetic practice.

    a

    Can clients view their treatment plan?

    Yes. Clients can view their assigned personalized treatment plans through the Lumi mobile app. They can access their recommended routines, products, and treatment details shared by their practitioner.

    a

    Can clinics attach booking links?

    Yes. Clinics can add their external booking link (such as an Acuity booking link) to their clinic profile. This allows clients to access the clinic’s booking page and schedule appointments.

    a

    Can practitioners customize treatment journeys?

    Yes. Practitioners can create and customize treatment journeys according to each client’s individual skin concerns and treatment goals. They can assign personalized plans, routines, recommended products, and appointments based on the client’s requirements.

    a

    How do treatment roadmaps work?

    The treatment roadmap provides a structured journey for clients to follow their personalized skincare or treatment plans.

    • The practitioner creates a treatment plan based on the client’s needs.
    • Relevant routines, products, and appointments are added to the plan.
    • The practitioner assigns the plan to the client.
    • The client can access the assigned plan through the mobile app.
    • The practitioner can manage and update the client’s treatment journey as needed.

    This helps practitioners organize treatment steps and guide clients throughout their skincare journey.

    a

    How is LUMI different from booking software?

    Lumi is more than just an appointment-booking platform. Traditional booking software mainly focuses on scheduling appointments and managing availability.

    Lumi provides a broader practitioner and client management experience, including:

    • Client Management: Maintain and manage client profiles and information.
    • Consultation Management: Manage client consultations and treatment-related information.
    • Personalized Treatment Plans: Create and assign customized treatment journeys.
    • Treatment Roadmaps: Organize routines, products, and appointments into structured journeys.
    • Client Mobile App: Allow clients to access their assigned treatment plans.
    • Appointment Management: Manage appointments and integrate external booking links.
    • Clinic Management: Manage clinic information, branding, subscriptions, and other clinic operations.

    Turn Treatment Plans Into Completed
    Client Journeys

    Join leading aesthetic clinics using LUMI to improve follow-through,
    retention, and treatment completion.

    Get Started